The Grand at Moon Palace

The Grand at Moon Palace

The Grand at Moon Palace a fantastic family resort in Cancun

The Grand at Moon Palace is a family friendly all-inclusive resort in Cancun, Mexico. And with 1600 rooms they have plenty of room for you to bring the whole family, even extended family. Plus, no one will ever get board with the long list of included activities and places to eat and drink.

As soon as you walk in you will be glad you choose this decadent hotel. Ladies are greeted with a flower and everyone gets a welcome drink, but it’s the beauty you are immediately thrust into that really takes you breathe away. Not only is it beautiful, but the entire place smells great. They use their signature scent aromatherapy throughout all their indoor spaces and in the rooms.

Gorgeous Guest Rooms

The guest rooms are lovely and well laid out. Most have two person Jacuzzis in the room, mine did! This was definitely my favorite part of the room. After spending the day doing one insane adventure activities in Quintana Roo, I enjoyed soaking my beaten up body in the super hot water. Other things I enjoyed was room service and being able to pick the aromatherapy I wanted inside my room, I went with The Grand’s signature scent. The toiletries in the room were Chi and large sized.

So Many Pools

The Grand has a ton of pools including an adults only day club, a family pool and an activity pool.

I only spent time at the adults only day club. It’s not often that I get a moment or two to myself. There was a bar at both ends of the pool area, private cabanas and a DJ. The overall vibe was fantastic. It may have been my favorite part of The Grand.

The family pool was more low key that I had anticipated. I have been at other resorts where the family pool was totally insane, but I think since they have some many other things to do it made the family pool way more chill.

Family pool at The Grand at Moon Palace

Family pool at The Grand at Moon Palace

Water park at The Grand at Moon Palace

Water park at The Grand at Moon Palace

One of the pools is an extensive water park with a lazy river and a wave pool. I have never seen a water park of this size at a resort before. They have 10 full size slides. I am just sad I didn’t have a chance to try any of them. Sadly, it rained most of the time I was in Cancun this time.

Water park at The Grand at Moon Palace

For the Kids

Kid's Play area at The Grand at Moon Palace

Kid’s Play area at The Grand at Moon Palace

In addition to the massive water park The Grand is jam packed with included amenities that families will appreciate like a multiple pools one of which is specifically for families, and a large kid’s club. The kids club is open to everyone and there is no check in needed. The kid’s club has an arcade with racing games and air hockey, a large structure kids can climb around in and an indoor ropes course. At the sister properties there is a Climbing Tower and Miniature Golf Course.

Indoor ropes course at The Grand at Moon Palace

Indoor ropes course at The Grand at Moon Palace

Special play area for younger children at The Grand at Moon Palace

Special play area for younger children at The Grand at Moon Palace

For younger children 4-7 years old there is a secure area where you can leave them to play and they have to be checked in and checked out from 9 AM to 10 PM. I believe if you need childcare other times they offer babysitting for a fee.

For Just the Adults


The Grand has lots of bars including it’s own nightclub, Unique Night Club open Monday, Wednesday, and Friday’s from 10 PM – 3:00 AM. The nightclub is smoking free, but they have a enclosed smoking room right next to it. I saw lots of people super dressed up for clubbing, but I am unsure if they went to this club or if they were going out somewhere else in Cancun.

My favorite bar was one that was just outside the main buffet, Tapas Y Vinos. It was just kind of out in the open, but at night they served little tapas and you could order drinks. In the morning they served breakfast tapas.

The bar I am most sad that I missed was the Beach Club. I do not know how I let this happen, but somehow I didn’t know there was a Beach Club from 10 AM – 10 PM. Had I known this I would have heavily researched it!

The lobby bar was quite beautiful as well. On rainy days they offer lots of board games for families to enjoy. In fact on rainy days they have an entire day of activities for guests to enjoy like dance lessons and Texas Hold Em.

For Everyone

Free WiFi

Nightly Shows

Every night there is a free family friendly show to enjoy. Once of the nights I went it was a Michael Jackson show.

Sporty Activities

Bicycles, Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room, Yoga and Pilates, and Meditation Garden

Water Activities

Paddle boards

Extra Costs: The Grand offers some interesting things that are not included in the all-inclusive but available for an extra fee. Depending on how you booked your room you may have resort credits to use that will negate extra fees. If not then you can just pay for whatever you decide to do when you check out.

Bowling: They have a six lane bowling alley and don’t worry if you didn’t bring socks, because they have some. Socks and shoes are included when you bowl.

Cooking Class: In the evenings there is a cooking class where you will prepare a four course meal andthen of course eat it. This is only for guests 18 years old and up.

Flo-rider: The FloRider is found next door at their sister property, Moon Palace.

Awe Spa: The Grand has a lovely spa, but just a heads up it’s spendy. It’s the perfect way to spend a raining day. I know this, because one of the days I was in Cancun it rained and we went to the spa. You couldn’t spend quite a bit of time here. They have hydrotherapy and all kinds of treatments. I had a massage and it was one of the best I’ve ever had in Cancun. (I’ve only had two others, but both more more expensive and not as good as my experience here.)

Elaborate Restaurants

At just The Grand there are 10 restaurants for you to dine at, all of which are included in your all-inclusive fee. You are able to visit the two sister properties and dine at an additional 15 restaurants. I definitely enjoyed some more than others. One of my favorites was the Boulangerie where you could enjoy sweets and coffee.

Boulangerie The Grand at Moon Palace

Boulangerie The Grand at Moon Palace

I also really enjoyed eating at the Mexican food restaurants. I managed to eat at three of them and all of them were great.

There other restaurants were good too. I tried the steakhouse and the Lebanese restaurant. The Lebanese restaurant has a belly dancer at night. If you are unsure what to order, get a bunch of items and try them all!

The Beach

I did a little research and noticed a lot of negative comments online about the beach area at The Grand. Personally I didn’t experience any problems. It was clean, well kept and there are tons of lounge chairs and hammocks. According to the staff the beach is even better at it’s nearby sister resort.

Check current rates!

More About the Quintana Roo Area

Fun excursions:

Helpful Guide Books and blog posts:

Other places to stay in Quintana Roo:

Should You Get Travel Insurance?

Don’t forget travel insurance! I’m a fan of Travelex insurance, because of the variety of options. Protect yourself from possible injury & theft abroad. I have gotten extremely sick twice now out of the country and Noah has had seizures in other countries, so I always recommend getting some sort of coverage. Read more about why you should always carry travel insurance here.

Car Rental

If you are looking for a car rental I recommend getting the car at the Cancun Airport. It will make things easier. This entire area is easy to drive around in. Get a Cancun car rental for $11 a day!

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Review Date
Reviewed Item
The Grand at Moon Palace
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By | 2019-03-19T08:51:31-07:00 September 28th, 2018|Cancun, Luxury Hotel|0 Comments

About the Author:

Meagan is the author and host of Mommy Travels, a family travel and lifestyle blog. She has been traveling the world with her three kids for over a decade and loves sharing her adventures and tips with others.

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